Request My Personal Information
Submit an request for Personal Information on behalf of a California Resident
Under the California Consumer Privacy Act, effective January 1, 2020 (“CCPA”, the “Act”), California residents have certain rights to and can make certain requests for their Personal Information, as such term is defined under the Act. Precious Moments Family of Companies, Inc. (“PMFOC”) will fulfill each request to the extent required by law. PMFOC will not discriminate against any Customer for exercising their rights under the California Consumer Privacy Act.
1. Categories of Personal Information Collected. The Personal Information PMFOC collects or has collected in the twelve (12) months preceding the effective date of the Act falls into the following categories, as established within the Act.
(i) Identifiers such as name, alias, postal address for billing, postal address for shipping, email address, IP address, credit card information
(ii) Internet/browsing history including search history, information regarding your interaction with our Site, social media platforms, banners, emails, or other advertisements
(iii) Inferences drawn from any information used as part of your Shopping Account, Share Love Rewards Account, or Chapel Loyalty Program Account profile, including purchase history, preferences, wish-lists, birth date, gender, occupation/employer
(iv) Geolocation data such as the location of your device (laptop, desktop computer, tablet, mobile phone)
2. Categories of Personal Information Sold for Business Purposes. PMFOC does not sell and has not sold any consumer Personal Information in the twelve (12) months preceding the effective date of the Act.
3. Consumer’s Right to Personal Information.
(i) Access to My Personal Information. You have the right to access the Personal Information kept by PMFOC. Upon receipt of the request, we will disclose to you, free of charge, the Personal Information on record at the time of receipt of the request. Your Personal Information will be transmitted to you via the email address provided on the request form, or in lieu of a confirmed or accurate email address, via a physical letter sent via United Postal Service or other common courier to the physical address identified as your “bill to” address in your Shopping Account.
(ii) Do Not Sell My Personal Information. PMFOC does not sell any consumer Personal Information for monetary consideration, however, some Personal Information that may be transferred to certain third-party companies or PMFOC affiliates, without monetary consideration, may be considered a “sale” under the Act. Upon receipt of a Customer’s request to stop selling Personal Information, we will stop making any such transfer.
(iii) Delete My Personal Information. You have the right to ask us to delete your Personal Information. Upon receipt of the request, we will delete from our records the Personal Information (to the extent required by law) we hold about you as of the date of the request and direct all service providers to do the same. In some instances, deletion of your Personal Information may render certain Site functions inaccessible or inoperable in the future. Deleting your Personal Information will not cancel or delete your Precious Moments Collectors’ Club® membership.
Request My Personal Information
Please complete the below form to exercise any of your rights described above under the California Consumer Privacy Act, or contact our Customer Care Specialists via phone, fax, email (during normal business hours), or post.
Toll-Free Call: 866-336-2554 | Fax: 417-359-3000 | Email: CustomerService@PreciousMoments.com
Mail To:
Precious Moments Company, Inc.
Attn: Customer Service (Mail Order Division)
4105 Chapel Road,
Carthage, Missouri 64836 U.S.A.
Normal Business Hours:
Monday – Friday 9:00am – 5:00pm CT
Submit a request for Personal Information on behalf of a California Resident
To exercise the rights described above under the California Consumer Privacy Act on behalf of a California resident, Authorized Agents must submit a valid power of attorney and notarized Authorized Agent Affidavit for California Consumer Privacy Act. Please send completed documents to our Customer Care Specialists via fax, email (during normal business hours), or post.
Attn: CCPA Request For Information
Fax: 417-359-3000 | Email: CustomerService@PreciousMoments.com
Mail To:
Precious Moments Company, Inc.
4105 Chapel Road,
Carthage, Missouri 64836 U.S.A.
Normal Business Hours:
Monday – Friday 9:00am – 5:00pm CT